Privacy Policy
Effective Date: 01/05/2025
Last Updated: 01/05/2025
Solutions by Nerida (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and social media platforms.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and business details.
- Payment and billing information when using our invoicing or accounting services.
Technical Information
- Website usage data (IP address, browser type, operating system).
- Cookies and tracking technologies for analytics and performance monitoring.
Business Information
- Content, branding materials, or files you provide for website design, SEO, and marketing services.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services.
- Communicate with you about projects, updates, and support.
- Process invoices and payments securely.
- Send marketing updates (only if you have opted in).
- Comply with legal, regulatory, and contractual obligations.
3. Sharing Your Information
We will never sell your information. We may share your information only with:
- Trusted service providers (e.g., hosting platforms, payment processors, software tools) who assist us in delivering services.
- Legal authorities if required by law.
4. Data Storage & Security
- We use secure systems to store your information and protect it against unauthorized access, disclosure, or misuse.
- While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website may use cookies and analytics tools to:
- Understand visitor activity.
- Improve site performance.
- Personalize your experience.
You may disable cookies in your browser, but some features of our website may not function properly.
6. Your Rights
You have the right to:
- Access and request a copy of the information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal and contractual obligations).
- Withdraw consent for marketing communications at any time.
7. Third-Party Links
Our website and social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Solutions by Nerida
Maryborough, QLD, Australia
📧 business@solutionsbynerida.com
📞 0423 483 437